Freight

Freight

Our freight services are designed for flexibility and reliability, offering priority options and accommodating large cargo under specific terms.

Frequently Asked Questions

We transport a wide range of cargo, including:

  • General freight and boxed goods
  • Commercial supplies
  • Groceries and perishables
  • Building materials
  • Fishing gear and marine supplies
  • Mail and packages
  • Snowmachines and ATVs
  • Palletized freight
  • Hazmat items- With proper paperwork and packaging

If you are unsure whether your cargo can be transported, please contact our team, and we will be happy to assist.

Yes. We regularly transport large cargo such as:

  • Snowmachines - With proper hazmat paperwork
  • ATVs - With proper hazmat paperwork
  • Palletized freight

Please contact us ahead of time so we can confirm weight, dimensions, and loading requirements.

Typically, large freight will need to be dropped off at our International Airport location, while smaller freight such as groceries can usually be dropped off at our Merrill Field location.

Weight and size limits depend on the aircraft being used. Most cargo can be accommodated, but oversized or unusually heavy freight should be coordinated in advance.

Providing the following information helps us plan your shipment:

  • Weight
  • Dimensions (L × W × H)
  • Type of cargo
  • Pickup and destination
  • If it contains Hazmat - Paperwork and special packaging may be required

Yes, but hazardous materials must comply with FAA and DOT regulations.

Examples of regulated hazardous materials include:

  • Fuel and gasoline
  • Batteries
  • Flammable liquids
  • Certain chemicals
  • Compressed gases

HazMat shipments require proper packaging, labeling, and documentation. Please contact us before shipping hazardous materials.

Cargo should be securely packaged and labeled to prevent damage during loading and transport.

Recommended packaging includes:

  • Sturdy boxes appropriate to the size of your freight- Recommend small Uhaul boxes
  • Palletizing large shipments
  • Proper tie-down points for equipment
  • Clearly labeled destination and contact information
  • For HazMat we recommend TGI Freight for proper paperwork and any necessary packaging materials

We also provide boxes and can assist with repackaging items if needed for an additional cost.

If you have questions about packaging, our staff can provide guidance.

We charge for repackage boxes from paper bags that are brought by the customer or by companies such as Instacart or Doordash.

  • Boxes: $2.50 per box
  • Repackaging Fee: $10 per order

Why do we repackage?

  • Keep Perishable freight together
  • The boxes we use fit well in the plane and allow us to utilize the space available in the aircraft best to accommodate freight when the weight allows.
  • The boxes we use are sturdy and keep the freight from getting damaged in transport as best we can.
  • Smaller the box the less likely you are to overfill to where the weight of the items is too much for the box causing it to fall apart in transport
  • We try to keep the weight per box less than 65 pounds per box for our crew as well as the pilots loading and unloading.

Yes. We regularly transport perishable goods such as groceries, seafood, and temperature-sensitive items.

We also offer limited refrigerated and freezer storage for freight when needed. Please note that space is limited, so coordination with our office is recommended.

Yes, firearms can be shipped. However, they must be unloaded and placed in a locked container or case in accordance with shipping regulations.

If you have questions about shipping firearms, please contact our office prior to shipment.

Yes. We provide storage for freight items customers are shipping out on a scheduled or charter flight. Please coordinate with our staff if storage is needed.

We also offer limited storage for perishable and frozen items, but space is limited. Please coordinate with our staff if storage will be needed.

Backhaul shipments (freight coming from the village back to Anchorage) must be coordinated with our office and paid for prior to being placed on the aircraft. We will store these items if prior arrangements have been made with our staff. Additional fees may apply for items stored for more than 48 hours. 

Please contact our team ahead of time to arrange backhaul shipments.

Yes. If you have a large shipment or time-sensitive cargo, we can arrange a dedicated charter flight all over Alaska.

Contact us for availability and pricing.

 

We frequently provide freight service to Southwest Alaska villages, including communities along:

  • The Nushagak River
  • The Aleutian Chain including Dutch Harbor

Charter freight service is available anywhere in Alaska.

You can schedule a shipment by contacting our team with the following details:

  • Type of cargo
  • Weight and dimensions
  • Origin and destination
  • Preferred shipping date

Our staff will help coordinate the best flight option for your shipment.

No we do not ship alcohol.

No, marijuana is prohibited on aircraft by federal law, even if you are traveling within a state where it is legal. Transporting it violates federal law and can lead to criminal charges or FAA penalties

Yes, Dena’ina Air reserves the right to search all cargo or luggage we transport. Under federal regulations, all cargo and baggage tendered for air transport is subject to search or inspection.

Our office is open every day. Below are the location times we accept freight.

If you have an order outside this timeframe call to have prior arrangements made to ensure we have a crew member to receive your shipment.

  • Merrill Field
    • Everyday - 8 AM and 4 PM
  • International
    • Summer - Monday - Friday 8 AM-4 PM (May-Sept)
    • Winter - Monday - Friday 8 AM-2 PM (Oct-April)
    • All year - Saturday - Sunday - Prior arrangements only

Closed for the following holidays

  • New Years Day
  • Easter - Friday-Sunday (Check for dates)
  • July 4th
  • Thanksgiving - Thursday - Saturday (Check for dates)
  • Christmas -December 22nd - 27th (Check for dates)

For airfares, freight or excess baggage we accept Credit Cards the only type of payment we are not able to accept is AMEX. If this is your only way to pay please contact our office.

  • Cash
  • Credit Card (Excluding AMEX)
  • Check - With an approved account set up - contact our office for details
  • ACH or EFT - With an approved account set up - contact our office for details 
  • Contact our office
  • Refunds take 2-7 business days to process into your account depending on your bank
  • Any refund request will have to be approved by a Manager or Lead Reservation Agent.
  • Any cancellations and refunds will be subject to applicable fees, see cancellation policy for details.
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Got a question? Call us on: 907-332-2216

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