These Terms and Conditions govern your use of Dena'ina Air, LLC’s services. By booking a flight, you agree to be bound by these terms.
Booking and Cancellation
Bookings can be made through our website or by contacting our office directly.
Cancellations or rescheduling must be made at least 48 hours before the scheduled departure to avoid a fee. Cancellations made within 48 hours of the scheduled travel date will be charged a fee.
Full refunds will be provided for cancellations made within the required timeframe, except in cases where the late cancellation fee applies.
Baggage and Freight
Passengers are allowed 50 lbs of baggage free of charge. Excess baggage will incur a fee.
Freight services are subject to availability and must comply with our freight policy.
Liability
Dena'ina Air, LLC will not be liable for any delays or cancellations caused by circumstances beyond our control, including weather conditions.
Hazmat
Transportation of hazardous materials must comply with all applicable regulations and requires prior approval.
Changes to Terms
These terms may be updated at any time. The latest version will always be posted on our website.
Governing Law
These terms are governed by the laws of the State of Alaska.
Contact Us
For any concerns or questions regarding these terms, please contact us at [email protected].
Book online, manage your booking.