Baggage: Passengers are allowed up to 50 lbs of baggage free of charge. Any excess is subject to a fee, ensuring fair travel for all. Baggage must be clearly tagged with passenger information. Due to the unique nature of flying in Alaska, including smaller aircraft and limited cargo space, soft-sided luggage is recommended. For passengers traveling to remote villages or on charters servicing fishing vessels, baggage weight restrictions are strictly enforced to ensure safety and balance.
Freight: Our freight services are designed for flexibility and reliability, offering priority options and accommodating large cargo under specific terms. Freight can be dropped off at either our Merrill Field location or our main hangar on Old International Airport Road. We support logistics to remote communities, provide cold freight services, and can coordinate direct delivery for urgent shipments. Our facilities are equipped with both freezers and refrigerators to ensure proper storage and handling of perishable goods. Our team works closely with each customer to ensure cargo is delivered efficiently and safely. With specialized aircraft like our Super DC-3, Metros, Volpar, and a cargo door-equipped King Air, we are fully capable of transporting oversized cargo—including snowmachines, washers, and dryers—when arranged in advance. Additionally, another King Air in our fleet is equipped with a belly pod, allowing for added cargo flexibility depending on the size and weight of the shipment.
Backhaul Freight: We offer backhaul freight services for communities we serve, providing an affordable option for transporting goods on return legs of scheduled flights. Backhaul freight is subject to available space and is prioritized after passenger baggage and priority cargo. To arrange backhaul service, please contact our freight office in advance for availability and logistics coordination.
Hazardous Materials (Hazmat): We handle hazardous materials in full compliance with FAA and DOT regulations. Passengers and freight customers must declare any hazmat at the time of booking. Our team is trained to identify and process approved hazardous items and will assist in making sure shipments meet all packaging, labeling, and documentation standards. For hazmat transport, please contact our office in advance to confirm availability of trained hazmat personnel and determine appropriate drop-off times. Bringing the required paperwork with your shipment will help ensure the process is efficient and timely.
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